Privacy Policy

At Resolute Mediation & Dispute Solutions, we are committed to protecting the privacy and personal information of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with applicable privacy laws.

1. Information We Collect
   We may collect personal information through our website’s contact form and other communication channels. The types of personal information we may collect include:
   
   

• Name
• Email address
• Phone number
• Any additional information voluntarily provided by you in the message or inquiry
  
  

2. Use of Personal Information
   We collect and use your personal information for the following purposes:
   
   

• To respond to your inquiries and communicate with you regarding our services
• To add you to our mailing list, with your consent, to provide updates, news, and relevant information about mediation and dispute resolution
• To improve our website, services, and overall customer experience
  
  

3. Consent
   By providing your personal information through our website’s contact form or other communication channels, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

4. Data Security
   We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We take reasonable precautions to ensure that your information is treated securely and in accordance with this Privacy Policy.

5. Third-Party Disclosure
   We do not sell, trade, or otherwise transfer your personal information to third parties unless we have obtained your consent or are required by law to do so.

6. Retention of Personal Information
   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights
   You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have any questions or concerns regarding the processing of your personal information, please contact us using the information provided below.

8. Changes to the Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the date of posting.

9. Contact Us
   If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
   ange@resolutesolutions.com.au or 0415 998 659.

By using our website and providing your personal information, you signify your agreement to the terms and conditions of this Privacy Policy.

Last updated: 26th June, 2023